Terms of service

Terms of Service

Welcome to Sulax Wholemart. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Account Terms

  • You may be required to create an account to access certain features.
  • You agree to provide accurate, complete, and up-to-date information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Any activity under your account is your responsibility.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

  • All prices listed on Sulax Wholemart are in Indian Rupees (INR) unless stated otherwise.
  • Prices are subject to change without prior notice.
  • Payments must be made through approved payment methods available on our platform.
  • We use secure third-party payment gateways; we do not store your payment details.
  • Orders will only be processed after successful payment confirmation.

3. Product Descriptions

  • We strive to ensure that all product descriptions, images, and specifications are accurate.
  • However, minor variations may occur due to packaging, supplier changes, or display settings.
  • Sulax Wholemart does not guarantee that all product descriptions are error-free, complete, or current.

4. Order Acceptance and Cancellation

  • Placing an order does not guarantee acceptance.
  • We reserve the right to accept or reject any order at our discretion.
  • Reasons for cancellation may include stock unavailability, pricing errors, or suspected fraudulent activity.
  • If your order is canceled after payment, a full refund will be processed.

5. Shipping and Delivery

  • We aim to process and ship orders promptly through trusted delivery partners.
  • Delivery timelines are estimates and may vary due to location, logistics, or unforeseen circumstances.
  • Sulax Wholemart is not liable for delays caused by third-party courier services.
  • Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

  • Returns and refunds are subject to our Return Policy.
  • Products must be returned in original condition, unused, and with proper packaging where applicable.
  • Refunds will be processed after inspection and approval.
  • Certain items may be non-returnable (e.g., perishable goods or customized products).

For assistance, contact us at Sulaxwholemart@gmail.com.

7. Prohibited Uses

You agree not to use our platform:

  • For any unlawful or fraudulent activities
  • To violate any applicable laws or regulations
  • To transmit harmful code, viruses, or malicious content
  • To interfere with or disrupt the website’s functionality
  • To misuse or exploit our services for unauthorized commercial purposes

We reserve the right to take appropriate legal action against violations.

8. Intellectual Property

  • All content on this website, including text, graphics, logos, and images, is the property of Sulax Wholemart or its licensors.
  • You may not reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability

  • Sulax Wholemart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
  • We do not guarantee uninterrupted or error-free operation of the website.
  • Our total liability, if any, shall not exceed the amount paid by you for the specific order in question.

10. Indemnification

You agree to indemnify and hold harmless Sulax Wholemart, its employees, partners, and affiliates from any claims, damages, or liabilities arising from your use of the platform or violation of these Terms.

11. Governing Law and Jurisdiction

  • These Terms shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts located in [your city/state, e.g., Mumbai, Maharashtra].

12. Changes to Terms

  • We reserve the right to update or modify these Terms at any time without prior notice.
  • Continued use of the website after changes constitutes acceptance of the revised Terms.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us:

Sulax Wholemart
Email: Sulaxwholemart@gmail.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Services